Doesn't turn on n. The asus laptop turned off and won't turn on. The laptop turned off and won't turn on. Windows won't start

Laptop manufacturers take into account the fact that the devices they supply are high-tech and the likelihood of malfunctions in their operation is quite high. That is why almost all laptops are equipped with simple diagnostic tools for quickly finding and identifying faults. Moreover, in most cases, the user can restore the device’s functionality independently. The most difficult thing is to establish the original cause of the failure. How to determine why the laptop does not turn on and what can be done in this situation?

The laptop does not turn on - find out the reasons

Many modern laptops are equipped with a basic I/O system (the exception is Chromebooks, which use a less functional “bootloader”). This is the so-called BIOS; some models use an add-on over it - UEFI (essentially the same BIOS, but with a more convenient and colorful menu). What it is? This is a small firmware that is “hardwired” into the motherboard. Its main purpose is to scan all devices connected to the board and diagnose them.

In most cases, the user can restore the device's functionality independently.

What happens when the user presses the power key? A startup signal is sent to the BIOS. It, in turn, scans all connected equipment (determines the brand and type of processor, the amount of installed RAM, the model of the video adapter, the model of the north and south bridges, tests the operation of the display, the presence of a network interface, keyboard, mouse, touchpad, etc.) . If the BIOS does not find any errors, it searches for the bootloader on the hard drive and, if found, transfers control of the device to it. Next, Windows starts to start (or another installed OS - Linux, MacOS, Android, BSD, etc.).

From the above we can conclude:

• if at startup the user sees the manufacturer’s logo, and then the OS starts loading, then the BIOS has carried out diagnostics and found no faults with the installed hardware;
• if the OS does not start loading, but a service message is displayed on the display, this indicates either a missing or damaged hard drive, or that the diagnostics have not been completed - one of the components is not working correctly;
• if there is no response to pressing the power button, the BIOS does not receive a startup signal, which indicates a problem with the power system.

All this allows you to determine the type of problem due to which the laptop does not start. They are conventionally divided into:

1. Software (system). When the error is caused by a software failure, but the equipment is working properly.
2. Hardware. When the error is caused by a malfunction of any equipment connected to the motherboard.

It is by determining the type of error that you should begin diagnosing the breakdown in order to understand why the laptop does not turn on. The simplest rule:

• if there is a reaction to pressing the power button and the noise of the fans is heard, this is more likely a software failure;
• if there is no reaction at all to pressing a button (including the lighting of the LED indicators), this is most likely a hardware error.

The user can deal with almost all software errors independently without contacting a service center. With hardware, things are somewhat more complicated, and it is not always possible to do without the help of a qualified specialist.

Diagnosis and elimination of software errors

First of all, it’s worth clarifying that BIOS is also a kind of operating system, although its functionality is quite small. And failures in the operation of this OS also often occur, so its operation should be diagnosed. Other common software errors may include:

• OS bootloader corruption;
• damage to system files or the OS kernel;
• failure of software hardware drivers (most often, graphics adapter drivers “fail”).

BIOS problems

As a rule, in such cases, the laptop starts and displays a service message about problems. In some cases, the image does not appear at all. The easiest way to eliminate BIOS problems is to reset its settings to factory settings. To do this, you need to find a CR2032 battery on the motherboard and remove it for a few seconds (then be sure to put it back). This turns off power to the volatile CMOS memory, where the BIOS settings are stored outside of the BIOS. In most laptop models, this battery is located immediately under the bottom cover or under the keyboard - information should be clarified in the service documentation (or just watch a video on disassembling a specific laptop model). If resetting the BIOS settings does not fix the startup problem, you should check the operation of the hard drive and OS.

You need to find a CR2032 battery on the motherboard and remove it for a few seconds

Problems with the graphics accelerator driver

The video adapter driver is responsible for its correct operation in the environment of the installed operating system (Windows, Linux, MacOS, and so on). If there is a problem with its operation, the image may simply not be displayed on the display (or it will disappear during the OS loading stage). How can I check if the driver is working? There are two options:

• connect an external monitor;
• start the OS in “Safe Mode”.

An external monitor must be connected via a VGA, HDMI or DVI output, depending on the specification of the laptop. The connection must be made with the monitor and laptop turned off, otherwise you can damage both the display and the graphics adapter.

If connecting an external monitor does not bring any results (that is, the image does not appear on it), then you should try starting the OS in “Safe Mode”. For this:

• When you turn on the laptop, press the F8 key;
• after a list of boot options appears, select “Safe Mode”.

If we are talking about a laptop with Linux installed, then you need to start it with the “nomodeset” parameter (enter this line in the GRUB parameters by pressing the “E” key).

As a rule, when loading in “Safe Mode”, the driver built into the OS is used, so the monitor resolution, as well as its color palette, will be “default”.

If the OS loads successfully in “Safe Mode,” you will need to manually remove the installed video adapter driver and install a compatible one (by downloading it from the manufacturer’s website or taking it from the disk that came with the laptop).

If, when you try to start, an error is displayed about the absence of a bootloader, this indicates a damaged record in the MBR or GPT directory of the hard drive, where information about the installed OS and a short algorithm for launching system files are stored. Most often this happens due to simple wear and tear of the hard drive or damage to system files when the laptop is turned off incorrectly (when the battery was removed during operation or the power adapter was disconnected).

How to fix the problem? The first step is to try to restore the bootloader using the built-in OS tools. But this will require an installation disk or flash drive with Windows. So, to restore the bootloader you will need:

• when starting the laptop, press the F11 key (in some models - F12, F2, Tab);
• from the list of devices that appears, select a disk or flash drive with the Windows installer;
• wait for the installation menu to appear and select “System Restore”.

After this, the installer will try to independently detect a problem with the OS installed on the hard drive and fix it. In case of trivial damage to the MBR or GPT, this helps. If, after automatic diagnostics, a notification appears that the program was unable to restore Windows boot, then this indicates damage not only to the bootloader, but also to system files, the kernel and the Windows partition. In such cases, only reinstalling the operating system will help.

It is also worth paying attention that the error about the absence of an OS (Operation System not found) may indicate that the main boot device is not a hard drive, but, for example, a floppy drive or a USB flash drive inserted into the USB port. To fix this error you will need:

• when starting the laptop, press the F11 key (to access the boot menu);
• select a hard drive as the boot device (as a rule, this line should contain the designation HDD, SATA or ST).

If the laptop has 2 hard drives (many “gaming” laptops have both an SSD drive and a traditional HDD installed simultaneously), then you should boot from each of them one by one.

Reinstalling the system

This is the most drastic, but at the same time the most reliable option for eliminating software errors in the operating system. You should use it if the bootloader cannot be restored. For this you will need either an installation disk or a flash drive with Windows. You can download a trial version of Windows (with a trial period of 30 days) on the official Microsoft website https://support.microsoft.com/windows. There you will be offered ISO images of installation disks. You should download the appropriate one, and then:

• or burn the image to a DVD. Any program for burning discs such as Ashampoo Burning Studio, Nero, Ultra ISO and the like will be suitable;
• or write the image to a flash drive. You will need a flash drive of 8 gigabytes or larger. The easiest way is to use the Rufus utility. Although it is not recommended by Microsoft, it can itself determine the type of OS being recorded, and it also allows you to select the disk partition type - MBR or GPT. You can download it on the official website https://rufus.akeo.ie. The Russian version of the utility is also available.

• after pressing the power button, press the F11 key;
• Select the required drive from the list that appears;
• following the installer's instructions - install the operating system (select "Install" rather than "Update").

If the user has a license code for the edition of Windows being installed, it can be entered at the installation stage.

Laptop hardware failures

With hardware failures, everything is somewhat more complicated. Most of them cannot be eliminated at home and cannot be done without consulting a qualified specialist. Therefore, it is worth considering only the most banal breakdowns, due to which the laptop may not start, and at the same time the user can fix them independently.

No power

In this case, when you press the power button, there will be no reaction from the device at all. The indicators will not light up and the fans will not start. There are several reasons for this:

• the battery is not installed, missing or damaged;
• not connected, power supply is faulty;
• The contacts of the start button are physically damaged.

To resolve these problems you should:

1. Check whether the battery is securely inserted (you should simply disconnect it, wipe the contacts with alcohol, and install it back after drying). If possible, check the voltage at the battery terminals. Otherwise, it is necessary to replace it, for this you should contact an official service center.
2. Check the power supply. Most of them have an LED operation indicator. You should check whether the plug is inserted into the socket, the connector into the power supply itself, and the connector into the power socket of the laptop. If there is a suspicion that the unit is faulty (it does not heat up, it has a burning smell), then it should be replaced.

To check the contacts of the physical button, you will need to disassemble the case and “ring” it using a multimeter for breaks.

Video card malfunction

A fairly common problem on laptops that are actively used for gaming. The main symptom is the absence of an image on the display, the appearance of graphic artifacts, and the video card displays an error in the device manager (usually error code 43). Troubleshooting is possible using the following methods:

• replacing the graphics adapter (if it is connected via the MXM port on the motherboard);
• Resoldering of a working GPU chip.

In any case, you will have to contact the service center. Unfortunately, the cost of such repairs is about 50–75% of the cost of a new laptop, so in most cases it is impractical. It's a different matter if we are talking about a device under warranty.

Hard drive failure

In this case, the hard drive either does not appear in boot devices, or an error is displayed on it when trying to install the OS (due to the presence of damaged sectors). The first step is to remove the hard drive and wipe its contacts with alcohol - quite often the device is not recognized precisely because of the presence of oxides on them. If no reaction follows, then you should replace the hard drive with a compatible one (in most cases, it is 2.5-inch SATA).

Why does my laptop keep shutting down and restarting?

The most common reasons for this:

• RAM malfunction;
• overheating of the motherboard (processor, graphics accelerator, north and/or south bridges, multicontroller);
• malfunction of the power supply or battery (the current it produces drops in voltage or its current strength is insufficient for normal operation of the laptop).

RAM diagnostics are carried out using the Memtest program. If no errors are detected and a faulty battery or power supply is excluded, then most likely the cause is overheating. To eliminate it you need to:

• clean the cooling system from dust;
• replace thermal paste on the processor, graphics chip, north and south bridges, multicontroller (depending on the laptop configuration);
• replace all thermal pads installed in the laptop (they are usually installed on memory chips integrated into the motherboard or graphics adapter);
• Lubricate the cooler with silicone oil.

And to check the current temperature conditions of laptop components, you can use the AIDA64 program (https://www.aida64.com/downloads - here is a demo version limited in operating time). As a rule, the normal operating temperature for all laptops under load is between 45 and 80 degrees. If it is higher, then to protect against failure the device simply shuts down in emergency mode. This is why the laptop either turns off or reboots.

Video: how to determine faults if the laptop does not turn on

In summary, there are many reasons why a laptop may not start. The most common ones are discussed above. If you are unable to fix the problem yourself or the user simply does not want to do this, you should contact official service centers. You can view their list either in the warranty card for the laptop or on the manufacturer’s website.

What to do if your laptop or computer won't boot. Possible problems and ways to solve them.

If your PC or laptop won't boot, don't panic. Although the problem may be serious, you can most likely fix it yourself.

Problems with loading a PC are not always the result of a serious breakdown of its hardware. Often this is a loose wire, a blown fuse, or an unsuitable driver for the device. Let's look at the most common faults and ways to solve them.

Check power supply

• Laptop

This is one of the most common problems. And in different versions. From using the wrong voltage to a blown fuse in the connector. There is also a non-working socket.

First of all, check if the battery has a charge. If you are not sure and there is no indication, remove the battery and use only the charger.

Don't forget to check that the charger is from your laptop. Often laptop manufacturers use connectors of the same size. Especially if it is one company. And if there are a lot of chargers, it’s easy to confuse them and connect the wrong charger to the device, which gives a different voltage or insufficient current. After all, other gadgets also use chargers. But hardly the same voltage as a laptop. A laptop usually requires 16-20V.

Then, check the fuse in the connector. The easiest way is to remove the old fuse and install a new one that is probably good. If you have a spare power cable, try it. This is a faster option for checking the fuse.

Check the power cable. Its weak points are at the ends, at the point of connection to the black box and at the connector for connecting to the laptop. If you see colored wires, it's time to buy a new cable.

• Desktop PC

The desktop computer also has power problems. And the first thing you need to check is the fuse in the connector. There is a fuse in the power supply itself, but to check you will need to open the PC case and remove it.

One of the most common computer power failures is when your computer suddenly turns off and won't boot again. Start your search with the Power button.

Alternatively, connect the appropriate motherboard pins together (check your motherboard manual) and remove the power button.

Check your monitor

• Laptop

Disconnect any external displays. Including monitors and projectors. Make sure they don't interfere with your laptop's boot time.

If the laptop's power light is on and you can hear the hard drive or fan running, but there is no image on the screen, go to a dark room. Check if there is a very weak image on the screen.

If there is still a faint image, it may be the Windows logon screen, most likely the display inverter has stopped working. This component changes the direct current supplied from the network or battery into the alternating current required by the monitor.

Replacing an inverter isn't too difficult, but it's critical to avoid mistakes and buy the right part. Since inverters are not cheap, you cannot afford it.

If your laptop boots but there is no image, even a weak one, the LCD panel is most likely faulty. Replacing a laptop screen is certainly possible, but it is difficult and certainly not cheap. If the laptop is old enough, it is better to consider buying a new one.

• Desktop PC

In this case, the easiest place to start is by replacing the video cable, power cord, or monitor itself. If you have the opportunity, change them one by one and see what happens.

Remove any USB devices and memory cards

Assuming that everything is in order with the power supply and the monitor, the next culprit for problems with booting the computer may be the USB device and memory card. Moreover, leaving a memory card or USB device in the port is a classic option.

Typically, the BIOS reads removable storage media (including memory cards) before Windows boots. It could also be a CD left in the DVD drive, check there too.

Try a recovery disk

If you see error messages, or the system freezes and won't boot before you log into Windows, try using . You can use the Windows installation DVD or . Run any of these drives and try to resolve the problem. If the malfunction is caused by a virus, use special tools from antivirus software manufacturers.

Boot into Safe Mode

If you can't boot your computer normally, there's always the option to log in securely. The standard method is the F8 key.

If you go into , you can undo any changes you've made. Anything that causes your laptop or computer to stop booting. Uninstall a recently installed program, updated driver, or create a new user account if the old one is damaged.

If you see an option to restore your computer, try it, although you will need the Windows installation disc to do this.

Remove defective hardware

If you recently installed new RAM or some other hardware, this could also be the reason why your PC won't boot. Remove them (reinstall old ones if necessary) and try again.

If your motherboard has a built-in LED readout that shows POST codes, look for a manual or look on the Internet what these codes mean.

Quite often it is difficult to start a new self-assembled computer. In this case, the best option is to disable everything except the minimum required to boot the BIOS.

• . Along with the radiator.
• . If the motherboard has graphics output, remove the graphics card plugin.
• One . Remove the rest and leave one module in slot 0 or as the manual recommends.
• Power supply
• Monitor

All other equipment is not necessary. No hard or optical media or any other PC components are required to run Windows.

The most common reasons for a newly built computer to fail to boot are:

• The power wires are not connected correctly to the motherboard. If your board near the processor has an additional 12v connector, make sure it is connected correctly, in addition to the large 24-pin ATX connector.
• Components are not installed correctly. Remove memory, video card and processor. Reinstall them again, being careful not to allow any bending of the pins on the processor, and in the processor socket.
• The power button wires are connected to the wrong pins on the motherboard.
• The power cables are not connected to the graphics card. Make sure that if your GPU requires it, the PCI-E power wires are connected correctly.
• The hard drive is connected to the wrong SATA ports. Make sure that the main drive is connected to the SATA port of the motherboard chipset, and not to a separate controller.

Sometimes the computer does not boot because the hardware has failed. A common problem is hard drives. If you hear strong clicks, or the hard drive spins up and turns off several times, these are signs of its breakdown. Sometimes people take the storage media out and put it in the freezer (in a freezer bag) for several hours. However, this solution is usually temporary. Buy a new hard drive and transfer your data faster.

Get a new hard drive and start the build again. We dare to hope that everything will work out for you.

The laptop does not turn on and does not boot for various reasons - hardware or software. Often it does not start due to problems in the OS, incorrect operation of the BIOS, or after the operation of malicious applications. Next, we’ll tell you why the laptop won’t turn on, and we’ll also describe ways to eliminate most problems that cause the device to not boot.

Determining the source of the problem

I can immediately make a reservation that by the nature of the malfunction you can almost always determine exactly which component of the laptop needs repair. Analyzing the behavior of the device immediately after turning it on can tell you more:

1. If the laptop completely turns off, and when you press the power button it does not want to turn on and shows no signs of life at all, the indicators do not light up, then this is clearly a hardware problem. In this case, you will have to change individual modules of the device.
2. When it starts, the light is on, after which Windows fails to load, then this problem may be software, which can sometimes be solved very easily.

Understanding the problems that result in the laptop still not turning on is already half the way to solving them.

The laptop does not respond when you press the power button

The reason why there are no signs of life on the laptop at all are mainly power problems. I can further advise you to immediately exclude obvious things, for example, check whether voltage is supplied to the device. To do this, simply connect the power supply to the network - most adapters have a light bulb.

If it lights up, then the device is working. The laptop also has lights that light up to indicate that the device is connected to the network.

When the light does not light and shows no signs of life, this indicates a non-working power supply. Sometimes the indicators do not light up due to loose connectors. You can extend the life of the power supply quite easily - you need to turn it on by first inserting the plug from it into the laptop, and then connect the device to the network. This prevents the spark from igniting when connected, causing the contacts to fail more slowly.

If all the indicators are lit when turned on, the problem may be in other devices. I can advise you to proceed with the following steps:

1. Remove the battery from the laptop and connect the device from the network via the power supply without it. If the laptop starts up and the light is on, then the solution is to buy a new battery.
2. If the laptop shows no signs of life, replace the battery.
3. Disconnect external devices.

If, after turning them off, the indication lights up normally, the laptop is working, connect external devices one by one - this way you can determine what caused the failure.

Laptop won't boot but I can hear fan noise

Sometimes the laptop does not turn on due to a non-working screen, although the device itself boots. Perhaps the backlight simply does not light up. You can use hotkeys to enable it. Their usual combination is the Fn button, pressed simultaneously with F2, F4, F5, etc., depending on the model and manufacturer of the laptop.

Sometimes the monitor itself does not show promise, and all sorts of artifacts can be displayed on the screen instead of an image.

To check whether it is really the only one that is faulty, the laptop should be connected to an external monitor.

How to connect an external monitor

To do this, you will additionally need a cable; it must match the interfaces on the external monitor and laptop. Usually, new devices no longer have the outdated VGA interface, but have modern HDMI.

• connect the laptop and monitor with a cable;
• connect the devices to the power supply;
• The monitor should turn on first, then the laptop.

If the image does not load normally onto the monitor, set the image transmission mode on the laptop by simultaneously pressing Fn and one of the function keys F1...F12, depending on the manufacturer. It usually shows a schematic diagram of a monitor and a laptop. This button is responsible for outputting the image - to the laptop, to the monitor, or feeds it to both devices.

Problems with the video card

If you couldn’t find any signs of life on the laptop on an external device, but all the indicators are on, a common cause of failure is the discrete video card. Due to the frequent launch of “heavy” applications, games, poor performance of the cooling system and heavy dustiness of the device, video cards overheat and quickly fail.

Therefore, to extend their life, do not work on a laptop while sitting on a sofa or bed (this is how you close the ventilation grilles), and for “heavy” games, purchase a special laptop stand with built-in additional fans.

You can fix the problem either by replacing the burnt-out module, or simply by turning it off. If it is turned off, then the built-in graphics will work normally, but serious games will no longer work on the laptop. The switch can be made in the BIOS by setting the Disable parameter for the burned out card. In addition to the described malfunctions, the device often does not boot due to the inoperability of the processor or motherboard.

Incorrect BIOS settings

Another case is when the splash screen image lights up, the display may display information about the laptop, but then it shows an error message, the speaker starts beeping or nothing happens at all, the system does not boot. The main cause of such problems is incorrect BIOS settings. You just need to reset them to default. For this:

1. Enter the BIOS by pressing the Del (for the Award version), F2 or F10 (for AMI) button several times in a row immediately after turning on the power; sometimes the F1, F3, F10 or F12 keys are used to enter the BIOS.
2. Find the line Load BIOS Defaults or something similar (the name may differ in different BIOS versions).
3. Exit the BIOS, saving the changed settings.

If the system still does not start, you should pay attention to other laptop modules - their malfunction can cause the same problem.

Other malfunctions that prevent the laptop from booting

When there are problems with the fact that the hard drive has stopped working, they can also be diagnosed based on some signs. To do this, just listen to the life of the HDD - the engine may spin the disk for too long in unsuccessful attempts to read information, the heads may also crackle cyclically for a long time. After that, it completely hangs.

When the message “Error loading operating system” or something similar is displayed during boot, the problem may also be caused by a hardware or software failure of the hard drive. However, usually the reason for the inability to boot in this case is a flash drive forgotten in the USB connector or an optical disc in the drive.

An endless cyclical reboot of the laptop even before loading the OS occurs due to problems with the motherboard. Specifically, this could be overheating of the south bridge or a short circuit. Their source is often a USB probe. Poor performance of the power supply can cause the problem of the laptop quickly turning off immediately after starting to boot - it goes out because the battery simply stopped charging.

Solving software problems that prevent you from turning on your laptop

When suspicion does not fall on any physical module, you can try to restore or reinstall the OS to fix the problem. To do this, you will need installation media or a recovery disk (it is created directly on the system).

Bootloader recovery

If, when you try to boot, the display shows that the operating system is not found at all, you just need to restore the bootloader. Typically, such problems arise when installing a second, older OS. For example, when the computer already has Windows 8.1 installed, and you installed “Seven” as an additional one, then problems with loading them are guaranteed.

True, the solution is quite simple:

1. Boot from the installation media;
2. Launch the command line in the initial installation window by simultaneously pressing Shift and F10.

To fix the problem, enter the following commands sequentially:

• bootrec /FixMbr – creates a new boot entry;
• bootrec /FixBoot – new boot sector;
• bootrec /ScanOS – search for all installed Windows;
• bootrec /RebuildBcd – enters information about found operating systems into the boot storage.

After rebooting, Windows should start.

Windows Recovery

If the laptop does not work due to “broken” Windows, you will also need an installation disk or flash drive for recovery. There are different ways to carry out the operation:

It will be able to return the system state to a certain restore point, that is, to the moment when no boot problems were observed at all. If you want to completely reinstall the OS, in the diagnostics menu, select the restore OS section to its original state.

And most importantly, don't panic. If yesterday you turned off the laptop and today it “died”, deal with the problem with a cool head and do not act abruptly - this way you will definitely find ways to eliminate the problem.

A laptop is a complex device. To enable it, a whole series of actions take place that the average user is not even aware of. The breakdown could have occurred on any of them.

• Burned out power supply, or the cord is damaged.
• Battery out of order.
• Burnt out motherboard, or rather any component located on it.
• Absent initialization.
• Flew operating system.

Black screen when turned on

The user turns on the laptop, but the screen does not light up. This happens often. There can be many reasons:

• Problems related to southern or northern bridge caused by mechanical interference or overheating.
• Does not work CPU or video card.
• Torn plume.
• Burnt out RAM or has fallen out of the connector.
• Wrong configured computer hardware.
• Battery"died".

The first three points can be repaired on one's own.

In the case when the laptop turns off after a long time of work and does not want to start - this is most likely overheat.

Should define whether the laptop turns on at all when you press the power button. That is, the indicators light up and the fans and hard drive make noise. Based on this, we will have to act.

Trouble-shooting

Battery replacement

Checking the loop

It may be that the monitor cable has come loose or broken. This can be checked connection another monitor.

Incorrect BIOS settings

There were cases when users with the same problem were helped reset BIOS settings to factory settings.

RAM is faulty

Alternatively, you should check, whether the RAM sticks are inserted well. They can also cause a black screen.

BIOS malfunctions

Perhaps the problem is settings BIOS. Then, as stated above, you should go to its settings and reset them to factory ones.

Freezes when turned on

This can happen for many reasons. One of them is overheat. If it is strong, then you can even feel it. In this case, you should open the laptop. If there is a lot under the body dust, then you need to eliminate it, especially the one that lies on the fans.

Perhaps the freeze is due to problems with a hard drive, when it starts to break down, it all starts with freezes. Then you need to change the hard drive, but before that it is better to visit a service center.

Problems with the operating system

When the operating system crashes or viruses get into it, problems may begin to turn on. Then it will help either reinstallation Windows or cleaning from viruses if possible. You should try to log in through safe mode, if possible, then check your computer for viruses.

Recently, Windows updates have been causing similar problems. Then you need to roll back or reinstall.

Resetting laptop RAM

If instead of a picture on your laptop you see a black screen, only the indicators are on, and all attempts to turn on the device do not bring any results, check whether the laptop battery has enough charge. To do this, connect the charger and leave the laptop alone for 30 minutes. Then try to turn it on. If the problem persists, you can repair it yourself using one of the following methods.

Method one - reset hardware settings

First of all, turn off the gadget, unplug it from the network, then remove the power source from it.

After this, we need to remove all residual charge and reset all hardware settings to the original level. We do this using simple actions - press the power button on the laptop and hold it for 25-30 seconds.

After this, you should insert the battery back into the laptop, connect the charger and, of course, turn on the laptop. After all this, all you have to do is find and select from the proposed list to boot the OS in normal mode. This procedure can be performed using the keys that have arrows (up and down).

Method two - reset RAM

If the previous method does not help, turn off the laptop, remove the battery and charger from it. Turn the laptop over, locate the cover on the back and remove it using a small screwdriver. The cover should be in only one copy, so finding it will not be difficult.

Then, under the cover, find the RAM. It should look like the picture below. Carefully remove the RAM from its slot without applying excessive physical force to it.

Set the removed board aside. After 5 minutes, install the RAM, but in a different slot than the one from which it was removed. If there are several planks, simply swap them.

Assemble the laptop and turn on the device.

If you are not ready for such a serious technical intervention, then it is better to entrust this work to Acer laptop repair specialists.

Method three - soft reset BIOS settings

If your laptop freezes on a black screen during the boot process, then enter the BIOS menu. To do this, find and press the F9 button while rebooting/starting the device (this may be another key, depending on the laptop model).

Well, then we need to find and activate the “Return to factory settings” command. Please note: this option may have different names depending on the laptop model. Here are the possible names: Load BIOS Setup Defaults, Load Failsafe Default or Load Safe-Fail Default.

Method four - hard reset BIOS settings

There is also a hard reset of BIOS settings. Read what it is and how to properly and safely perform such a reset in our blog.

If none of these methods help resolve the problem, we recommend contacting an Acer service center, as the breakdown may be much more serious than you think.

We still hope that we were able to help solve your problem. We wish you good luck and smooth operation of your equipment!