Computer help. Computer help If Windows 8 won't start

24.10.2023

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If Windows 8 does not start for you, then this problem will have to be fixed depending on what caused it. For example, if the computer has problems with components, then reinstall the system, make rollbacks, etc. is pointless, since the components first need to be checked and repaired. If the problem lies only in the system, then there is no point in getting into the components.

When the PC does not show “signs of life”

In this case, after turning it on, you may not even see the Windows logo, but entering the BIOS will be possible in some cases. Sometimes, after pressing the power button, the computer begins to show some signs of life, but they quickly disappear, so it is not even possible to enter the BIOS. Most likely you have some problems with the components, and not with the system itself, so you need to disassemble the case, first disconnecting the computer from the power supply.

It is recommended that you try to restore the Windows 8 operating system yourself only if you understand what you are doing and are fully aware of it. Otherwise, it is recommended to seek help from specialists.

Reason 1: Power supply failure

If, when you press the power button, the computer does not react at all or shows signs of life only for the first few seconds, then you may have a problem with the power supply itself. In this case, it is recommended to temporarily disconnect the power supply from the entire computer and check its functionality separately by closing two contacts on it. If the power supply started up without problems and worked for some time in this mode, then the problem is most likely not in it. If not, then you will either have to take it to a service center where it can be repaired, or purchase a new power supply.

Reason 2: Incorrect connection of components to the motherboard

In this case, the computer may also show signs of life for a short period of time, but this does not always mean that the problem will lie in the power supply or in a faulty motherboard. It is recommended to check the connection quality of the following components:

The power cable that goes from the motherboard to your hard drive. Sometimes this cable can go from the power supply to the hard drive;
A cable connecting the hard drive to the motherboard;
How well do the RAM modules fit in their slots on the motherboard?

Reason 3: Hard drive is faulty

This is one of the most common reasons why a computer cannot turn on. Moreover, this applies not only to Windows 8, but also to any other OS, even Linux. To be sure to check the functionality of your hard drive, you have no choice but to connect it to another computer and try to start it. Accordingly, you need to check the disk on which the operating system is installed.
When connecting your hard drive, there are three possible scenarios.

Option 1: Booted on another computer without problems

This option assumes that everything is completely fine with your HDD, and the problem most likely lies in Windows itself and/or other computer components. You may have recently connected some new component/device to your motherboard that is not compatible with another important component. Also in this case, it is recommended to check the correct connection of some other components to the motherboard, perhaps cables have come loose somewhere, etc.

Option 2: There are no display problems, but Windows does not boot

In this case, you most likely have some broken partitions on your disk that are preventing the system from booting. You can check your hard drive using special programs, as well as special commands in the console. However, the latter do not always give an accurate result, so it recommends using third-party software to check. In this case, we will talk about a program such as Crystal Disk Info.

Install it on the computer to which you connected your HDD and check some parameters. At the top of the window, you can switch between drives by clicking on the desired letter. Below is a general description, and under "Technical condition" The current disk status will be indicated. If it says "Anxiety", then there are most likely broken partitions.

It is also recommended to pay attention to the points "Reassigned sectors", "Unstable sectors" And "Uncorrectable sector errors". If there is a yellow circle to the left of them, it means that there are 100% broken partitions on the disk.

"Cure" broken blocks can be used using "Command line". Open it using the command cmd to the line "Run"(it opens with the combination Win+R) or use a special menu that is called up by a keyboard shortcut Win+X. In this menu you need to select "Command Prompt (Administrator)".

Enter the following command into the console:

To use, click on Enter, and then press the key Y, thereby confirming the start of the operation to restore hard disk sectors. The recovery process itself will begin after you restart your computer, so reboot. Once the recovery is complete, the computer will turn on normally.

Once you have restored all partitions of the hard drive, you can mount it back into your computer and try to start the operating system.

Option 3: Hard drive won't boot at all

In this case, you have 100% problems with the HDD hardware. Do not rush to throw away this hard drive, but rather contact a service center, especially if the computer and/or hard drive is still under warranty. In this case, your drive will be repaired or replaced with a new one in accordance with the warranty agreement. If the warranty is no longer valid, then you will have to pay money to repair/replace the hard drive.

Reason 4: Mother card failure

Provided that none of the above reasons apply to your specific situation (the power supply is working fine, all cables are tightly connected, and the HDD works without problems on another computer), then the problem in most cases lies in the motherboard. It is recommended to take it to a service center, where they should either replace it or offer you an alternative.

The system boots, but not completely.

In this case, you can observe a full loading of the Windows 8 operating system, but it just cannot complete completely. In this case, the problem is most likely in system files that have become corrupted for some reason. However, in most cases, you can solve the problem yourself without resorting to the help of service centers, which will save you money and time.

Reason 1: Inability to load GUI

If, when you turn on and load the OS, instead of "Desktop" And "Taskbars" just a black screen appears, but at the same time the login window is displayed normally (the window where the user can select an account to work in the OS and enter a password for it), then you have problems with the file explorer.exe. This file is responsible for displaying all graphic elements within the system.

In this case, the system is fully functional, for example, you go through the line "Run" you can open some program, and it will most likely open. But to return the normal Windows interface you need to either start the process explorer.exe manually, or do a system restore.

Consider the file launch instruction explorer.exe through "Task Manager":

This problem can also be solved by performing a system rollback. The rollback process is discussed in more detail in the instructions below.

Reason 2: System failure

A system failure is usually a little more difficult to deal with, since you often have to resort to the function "System Restore". This procedure looks like this:

Turn off your computer, and then turn it on again.
To call up a special menu in Windows 8, you need to press the key F8 or Shift+F8.
A window will open with a choice of actions. You need to choose "Diagnostics".

In the diagnostics window, select "Extra options".

Then go to "System Restore".

In the window that opens, select the restore point for the date you need. If no restore points are found, then this method will not suit you. For this case, separate instructions are described below.

If everything is fine, then after selecting a point, click on "Further", and then on "Ready". After this, the recovery process will begin.

Also, if there are no restore points or for some other reason the first instruction did not work, then try to restore using a specially created bootable USB flash drive. You need to prepare it in advance by downloading the Windows 8 installer image there. The instructions are somewhat similar to the previous one, but have some differences:

The search for the cause did not yield any results

If you were unable to determine the reason why Windows 8 refuses to start, then you will have to resort to an extreme method - reinstalling the system. This method can only be relevant if you know for sure that the reason does not lie in the hardware component of the computer. Otherwise, even reinstalling the system will not help you.

Remember that by reinstalling the operating system you are violating the warranty agreement. Therefore, after reinstallation, your computer is unlikely to be accepted under warranty (although there are exceptions).

To install, you will need to boot from a flash drive that has a Windows 8 installation image. You can also try booting from a disk. The installation process is no different from a regular Windows installation. However, it is worth remembering that you risk losing some or all of the data located on drive C during a system reinstallation. Some of this data may be recoverable.

In this case, you also risk losing the activation of Windows 8. You can restore it through the official Microsoft website or directly during the reinstallation process.

As you can see, the fact that the Windows 8 operating system refuses to boot is not always a reason to take the computer to a service center. In certain cases, you can set up and fix everything yourself.

Windows 8 is highly reliable and stable, but even in the most modern system, situations may arise that require immediate recovery: a malware attack, loss of system files, or incorrect actions by the user. In general, everything that somehow led to refusal.

Restoring Windows 8

Many users believe that the only correct solution if a critical error occurs on a laptop is to completely reinstall the operating system, but they are wrong. OS recovery can also solve almost all problems, having a number of advantages:

Restoring the system is much faster than reinstalling it;
If reinstalling Windows requires specific knowledge (for example, how to set up the BIOS), then such skills are not needed for recovery;
When you roll back the OS on a laptop, the data will not be affected (those files that are deleted can be easily restored by clicking on the link in the report provided);
You won't have to look for external media that contains Windows licenses for reinstallation (although in most cases the distribution kit is still needed, but you can use an image instead).

There are four ways that you can roll back Windows 8 on a laptop:

Using a special key (it is different for each brand of device), which will launch the system recovery environment;
Launch an integrated program that will perform automatic recovery;
Rollback the OS to a previously created checkpoint;
Using files for installation from external media (disk, flash drive).

The first method involves rolling back the system even if it does not boot.

The second method is a specially integrated utility provided by the device developers.

The program should come with the OS by default, but if it is missing, it can be found on the installation disk/flash drive.

The third method is to roll back the system on the laptop to a specific point. It can be created either automatically or manually.

The fourth option is to use media with a licensed system to launch the Windows Recovery Environment. The screenshot shows its main elements:

System rollback using a special key

The presented rollback method is used when Windows completely refuses to start due to malware or loss of system files.

The first thing you need to do is find out which button on your device model is responsible for calling the recovery environment. On a laptop these could be the keys:

Comment. Similar information can be found in the manufacturer's instructions. If it’s not there, then we just poke and look for it experimentally.

As soon as the button is found, the following window will launch:

Refresh Your PC tool

This function is used when the OS starts but is unstable. At the same time, rolling back to the point did not change the situation.

The method involves a complete reinstallation of Windows 8, but without affecting the user’s files. To do this, we need a system distribution package located on a flash drive or disk.

The changes will not affect:

Absolutely all owner documents (photos, music, videos, etc.);
Files on the desktop will also not be affected in their places;
Windows Store utilities will be retained;
Reinstalling using this method will not affect the network settings.

The only thing that will be deleted are files installed in the system Program Files folder. In addition, all the owner’s personal settings will be reset to basic ones.

The recovery algorithm is as follows:

Launch the Refresh Your PC application while the system is running. To do this, go to the parameters section and then change their value:
Go to the general section and select the second option: restore your computer without deleting user files:
A warning window appears, which describes all changes that take effect after starting the procedure. Particular attention should be paid to the last point of the memo, which notes that the list of deleted applications will be placed on the desktop. This will allow the user, if necessary, to quickly restore what was lost:
Before clicking next, insert the device with the Windows 8 distribution:
Once the device with the system has been detected, the laptop will reboot to prepare the system for the recovery process:
Click restore. Further, no secondary actions from the user are needed, the procedure is completely automatic. The approximate rollback time to basic settings is 20-40 minutes, depending on the power of the laptop:

Restoring a Windows system without a distribution kit

Using the Refresh Your PC function allows you to roll back the system even in the most hopeless situations. But often the user simply does not have external media with installation files.

A similar problem is solved by creating a system image that is used instead of the main distribution on disk.

So, a computer or laptop with the Windows 8 operating system installed does not boot. There may be various reasons. Let's figure out what ways you can return your computer to working condition.

To complete all subsequent actions, you you will need a bootable flash drive or disk, from which you installed the system, or system recovery disk.

If neither one nor the other is available, then we look for a friend’s work computer and create a bootable USB flash drive with Windows 8 on it, or you will need a computer with a working Windows 8 OS installed to create a system recovery disk.

We insert the flash drive into the computer and when the system starts, go to Bios, press F2 or Del. Now we need to change the device boot priority so that the computer boots from the USB flash drive. How to do this, read the article installing Windows 8 from a flash drive.

Then the message will appear “Press any key to boot from USB...”, press any button on the keyboard to start from the flash drive. A language selection window should now appear.

In the window "Select action" go to the "Diagnostics" section.

Here you can select the “Restore” option, and all your personal files: photos, music, videos and applications from the Windows Store will not be affected. The computer settings will be reset to default, and installed programs will be removed from the Program Files folder.

If you select "Return to original state", then you can select or delete files only from the system disk, or from all disks. In the second case, this will be tantamount to reinstalling the operating system. Next you will need to choose whether to simply delete files or completely clean the disk. If you choose the second option, the data on your hard drive will be almost impossible to recover.

Now let's go to the section "Extra options". Here you can do the following:

"Automatic System Restore"– the system itself will try to solve the problem that is preventing Windows from loading normally;

"System Restore"– this is recovery from a checkpoint. In the second case, a window will appear where you will need to select a restore point for the system. Thus, you will return it to the date when the system worked stably. You can read about what a restore point is and how to roll back the system to a working state by following the link.

Go ahead. Go to the section "Boot Options". A list of what we can do will appear. Here we will be interested in the point "Enable Safe Mode", press "Reboot". I have already written about how to enter safe mode in Windows 8.

Now, using the F4, F5 and F6 keys, we select which safe mode we will enable: normal, with loading network drivers (there will be access to the Internet) or with command line support.

In safe mode, you can use a restore point to return the system to a working state; you can check your computer for viruses using the Dr.Web CureIt utility, which will help you find and remove them. If problems with your computer started after installing the program, after "Programs and Features" remove it from your computer. You can also roll back the installed drivers that caused the problems to their previous state, or even remove them from the computer.

I hope the problem: a computer or laptop with Windows 8 installed will not start, after this it will be solved, and you will then be able to use a computer with a working operating system.

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Hi all! Today at work I needed to upgrade one computer to Windows 8.1, this is done using Windows 8 store. It would seem that everything is easy, but! Store won't open in Windows 8! And as always, dancing with a tambourine couldn’t be done without... Oh, this 8ka...

The store does not open in Windows 8, what should I do?

So I’ll tell you what you need to do to get into this ominous store!

1. Windows 8 must be activated.

2. Install all updates.

By the way, 8 also has a problem here! I installed the updates, the first ones were installed, I clicked find new errors. Only a reboot helps, and so after the 10th reboot, the updates probably ended. Horror!

3. Now the most interesting and awesome part!

To get into this damn store, you need to go to:

C:\ProgramData\Microsoft\Windows\AppRepository

And also to enter the AppRepository folder, you need to become the owner. This is done like this:

Right-click on this folder - properties - security - advanced

Above we see the owner, click change.

In the window that appears, write your user name and click check name, then ok.

After these manipulations, we will go to the folder. You need to delete all files with the .log extension in the folder. I had these files:

We remove it and immediately restart the computer. After the reboot, we go to the store. I immediately started downloading Windows 8.1.

With such manipulations I restored the store on Windows 8.